{"id":872,"date":"2010-02-16T16:14:00","date_gmt":"2010-02-16T16:14:00","guid":{"rendered":"http:\/\/vyrdolak.com\/wordpress\/?p=872"},"modified":"2010-02-16T16:14:00","modified_gmt":"2010-02-16T16:14:00","slug":"when-is-customer-service-too-good","status":"publish","type":"post","link":"https:\/\/vyrdolak.com\/wordpress\/?p=872","title":{"rendered":"When is customer service TOO good?"},"content":{"rendered":"<p>I just got an e-mail from Verizon happily telling me that my new service is active and ready to go. The new service I ordered last night. That was supposed to be ready &#8220;by&#8221; Friday. I guess they really really meant it.<\/p>\n<p>The only snag? They&#8217;ve started billing me for it, but they say, &#8220;You should have already received your Self-Install Kit.&#8221; (Which I think includes the modem!) Even if that&#8217;s true&#8211;15 hours after I placed the order&#8211;it&#8217;s sitting down at the post office, and I am here, snowed in. *sigh* Of course, I&#8217;ve got Net1plus&#8217; modem, but not all the passwords and other information I&#8217;m sure I must need to set up my account.<\/p>\n<p>Of course, I <em>might<\/em> be able to retrieve that online, and I can swap out the modem easily enough when Verizon&#8217;s gets here. I&#8217;ll have to reconfigure the wireless access point for my new account, too. I&#8217;ll be saying good-bye to Net1plus even sooner than I thought.<\/p>\n<p>Change is <em>good.<\/em> Yes. We <em>like<\/em> change. Can&#8217;t complain about Verizon being so on the ball. Faster than the US Postal Service! *whimper*<\/p>\n<p>I think Verizon must give preferential treatment to vampires! (Can&#8217;t complain about that either, if that&#8217;s the case!)<\/p>\n<p><lj-embed id=\"14\"\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I just got an e-mail from Verizon happily telling me that my new service is active and ready to go. The new service I ordered last night. That was supposed to be ready &#8220;by&#8221; Friday. I guess they really really &hellip; <a href=\"https:\/\/vyrdolak.com\/wordpress\/?p=872\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-872","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/vyrdolak.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/872"}],"collection":[{"href":"https:\/\/vyrdolak.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vyrdolak.com\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vyrdolak.com\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vyrdolak.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=872"}],"version-history":[{"count":0,"href":"https:\/\/vyrdolak.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/872\/revisions"}],"wp:attachment":[{"href":"https:\/\/vyrdolak.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=872"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vyrdolak.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=872"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vyrdolak.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}